Privacy Policy.

1. Who we are

This website, plant2tree.in, is operated by Plant 2 Tree Website Development & Digital Marketing (“Plant 2 Tree”, “we”, “us”), 401, Anna Salai Main Rd, Melvisharam, Vellore, Tamil Nadu 632509, India.

We are responsible for the personal information described in this policy. You can reach us at info@plant2tree.in or +91 95003 56355.

2. Information we collect

Information you give us

• Your name, phone number, email address and business name.
• Details you share in our quote forms, WhatsApp chats, calls and emails, such as the service you need and your requirements.
• For clients: project details, website content, logos and images, billing details, and any account access you give us so we can deliver our services.

Information collected automatically

• Technical data such as your IP address, browser, device type and approximate location.
• Usage data such as the pages you visit, how long you stay and the website that referred you.

This is collected through cookies and similar technologies, described in section 5.

3. How we use your information

• To reply to your enquiries and send you quotes.
• To plan, deliver and support the services you buy from us.
• To send project updates, invoices and service-related messages.
• To understand how visitors use our website and improve it.
• To send you offers or news, only where you have agreed. You can opt out at any time.
• To keep our website secure and meet our legal and tax obligations.

We do not sell your personal information.

4. Our legal basis

We process your information under India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, on the basis of your consent, to perform a contract with you, or for legitimate uses permitted by law such as responding to your request.

If you are in the United Kingdom or the European Union, we rely on your consent, the performance of a contract, our legitimate interests in running and improving our business, and compliance with legal obligations, as described in the UK GDPR and EU GDPR.

5. Cookies and analytics

We use cookies and similar technologies to make our website work, measure traffic and improve our services. These may include:

• Google Analytics, to understand how visitors use our website.
• Jetpack, for website statistics and security.
• OptinMonster, to show offers and sign-up forms.
• WhatsApp chat and Google Maps, which may set their own cookies when you use them.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.

6. Sharing your information

We only share your information when needed, with:

• Service providers who help us run our business, such as website hosting, email, analytics and payment providers.
• Platforms used for your project, such as Google (Search, Maps, Ads) and Meta (Facebook, Instagram, WhatsApp), when we deliver services you have asked for.
• Authorities, when the law requires it or to protect our rights and safety.
• A buyer or successor, if our business is ever sold or merged.

These parties may only use your information for the purpose we share it for.

7. Third-party websites and services

Our website links to other websites and services, such as WhatsApp, Google Maps and our clients’ websites. When you use them, their own privacy policies apply. We are not responsible for their content or practices.

8. How long we keep your information

We keep your information only as long as needed for the purposes in this policy. Enquiry details are kept while we are in discussion with you and for a reasonable period afterwards. Client and billing records are kept for as long as required by tax and accounting laws. After that, we delete or anonymise them.

9. How we protect your information

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections, access controls and trusted service providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you can ask us to:

• Give you a summary of the personal information we hold about you.
• Correct or update inaccurate information.
• Delete your information when it is no longer needed.
• Withdraw your consent at any time. This does not affect anything we did before.
• Nominate another person to exercise your rights if you are unable to.

If you are in the UK or EU, you also have the right to object to processing, restrict it, and receive your data in a portable format. You can complain to your local data protection authority, such as the Information Commissioner’s Office (ICO) in the UK.

To use any of these rights, email info@plant2tree.in. We may ask you to confirm your identity.

11. Children’s privacy

Our website and services are meant for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has shared information with us, please contact us and we will delete it.

12. International transfers

We are based in India and work with clients in India, the United States and the United Kingdom. Your information may be stored or processed in India and in other countries where our service providers operate. We take reasonable steps to make sure it stays protected wherever it is processed.

13. Grievance Officer

We will acknowledge your complaint promptly and aim to resolve it within 30 days.

14. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its effective date. Please check it now and then.

15. Contact us

Questions about this policy or your information? Email info@plant2tree.in, call +91 95003 56355, or write to us at 401, Anna Salai Main Rd, Melvisharam, Vellore, Tamil Nadu 632509.